As our project list has grown over the last decade and a half … so have our teams, our clients, and our approach to problem solving!
Social media has surely solved one of the challenges we outlined in our Road to DevOps post, i.e. Collaboration.
Interactive collaborative implementations
When business needs an IT project (or task) delivered, cutting the middle folks (‘coordinators’) saves time (and hence money!) – for this the collaboration between the users (business side) and the developers can be captured using a tool.
On a LeanCash™ side we have used the two leading tools in the market now (Jan-2018) – Slack & Microsoft Teams … both have their pros and cons but the underlying features are almost similar and what matters most … helps us stay lean.
LeanCash™ Slack Channel
Using a collaborative method enables us to ensure all ideas and statuses are visible to the project team – this is key for projects where the team is large and changing with time.
In prior years we were using emails which was a pain as key people were left out from the communication chain, bcc-ed folks were left out on reply-alls and above all, people had a deluge of emails on a subject that they were not directly concerned with (imagine a C-level member getting 26 emails on a SQL Connection Time Out Error).
Chat applications like Skype for business or internal organization tools were better but instant availability (‘Hey Paul you there ?’) and lack of proper mobility solutions (specially for the non-commercial ones) were always a challenge.
One of the major benefits using a collaborative platform is at the close of every project we save the project communication on that tool (slack / MS Teams) and send that as a searchable project artifact.
We have turned ideas to discussions to a project work item by using APIs to connect the collaboration tool with our Project Management Tool (Visual Studio Team Services)
LeanCash™ Teams showing a user story created in VSTS
How we reduced waste using interactive collaboration across all stakeholders
Before our collaborative approach, we had project coordinators that used to document the requirements from business analyst – we were able to reduce this waste by embracing collaboration and encouraging the business to communicate directly with development team – their ideas were documented and devops engineers create the requirement in the board (VSTS) as a sticky (user requirement). Project Managers then assign priorities for those requirements based on various factors such as available capacity, team velocity, business needs etc…
Embracing a collaboration tool has been a challenge as we have seen – It needs to be driven (and sometimes mandated too!). Organizations should work towards building a culture of collaboration and communication where nothing is assumed (as they say when you assume, you make an ass of u and me!). Get discussions logged somewhere that can searchable and it becomes an asset ... a project artifact.
Collaborative implementation to project delivery has saved LeanCash™ clients considerable amount of time and money – we invite you to get your LeanCash™ score, benchmark against other organizations that have obtained their score and improved it. It does not cost anything to find out where you are as compared to industry-best-practices for managing Treasury and Finance processes!
Medullus LeanCash™ is a tried-and-tested solution that draws upon lean concepts to streamline Corporate Treasury by eliminating waste in processes and functions which helps to manage liquidity and risks in the most optimal way.
Our products and services are geared towards making improvements in Treasury & Finance processes to bring big gains with minimal impact. The low hanging fruit is sometimes difficult to find in a large organization with myriad of processes and systems. Take the 1st step in identifying these high value/low risk improvements – get your LeanCash score, benchmark against other organizations that have obtained their score and improved them. It does not cost anything to find out where you are as compared to industry-best-practices!
Blog post by: Tejnain Singh. Reach Tej @ email@example.com
Tej is a seasoned treasury and finance professional with over 17 years of extensive experience across organizations like GE, Deloitte, SABIC and Valeant Pharma. He has held senior positions in treasury operations and cash management and has led multiple strategic initiatives in the areas of payment automation, treasury system implementations, business process simplification and shared financial services among many others. Tej is a Chartered Accountant from India.